The Crown Melbourne casino resort has introduced a range of new gambling harm minimization measures. These changes come off the back of a royal commission into the casino operator’s suitability to have a casino license.

Casino staff can refuse customers if they do not adhere to the new rules.

With the new policy, people who’ve been gambling for three hours in a row will need to take a 15-minute break. If someone has been playing for over 12 hours in a single day, they must take a 24-hour break. Each patron will only be able to gamble for up to 36 hours a week. Casino staff can refuse customers if they do not adhere to the new rules.

The Victoria government hopes these measures will help decrease problem gambling levels at the Crown Resorts-owned casino.

It has been a turbulent few years for Australia’s casino sector. In the latest management change at one of the nation’s leading casino companies, the Star Sydney casino resort’s chief executive left his role after just eight months. Scott Wharton is bowing out on April 27 to take up a role as the CEO of a salary packaging firm.

The Star Sydney was fined AU$100m (US$67.6m) and its license was suspended following the uncovering of significant anti-criminal activity failures.